2 min read . If your business is subscription based, you know when customers leave because they have cancelled their subscription. With a traditional retail business the answer is not always clear-cut.

2 min read With numbers like those, it’s certainly worth spending some time evaluating and tweaking your site. There are many e-commerce sites, both big and small, that stand out from the crowd, and here are some ideas you can use to help you join them.

2 min read Your competitors may be selling the item at a lower price, or customers might view a product with a low price as a product with low quality and avoid buying it. Adjusting your prices might be the solution in these cases.

2 min read If you have an online business, eventually, it’s bound to happen – you get a bad online review. Sure, a bad online review can ruin your day, but it’s not the end of the world, or more specifically, it’s not the end of your business. If you treat a bad review as an opportunity to

2 min read Encouraging your staff to come up with new ideas can help deepen their commitment to the company, since they can see tangible evidence that they are helping make the company successful. This approach also increases their ability to solve problems and be more productive.