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Public Reporting Page – SSL Support Added

Starting from today you can now connect securely to our Public Reporting pages when using a CNAME record. This means that users will not see any SSL security related warnings when accessing these pages.

To utilize this feature you will need to be on our Superior, Business, or Enterprise plan. The change can be applied both for previously created and new Public Reporting pages. In order to set up your CNAME record correctly for this – you should simply point it to: uptimessl.statuscake.com

Once this is done you should see the access enabled within a few minutes, the first access attempt may take slightly longer than future attempts as this is when the SSL certificate is originally generated.

If you’d like to read more about CNAME for Public Reporting please check out our KnowledgeBase article here!

 

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Integration Spotlight: PagerDuty

Today we’d like to talk a little about our integration with Pagerduty. We’ll go through some of the benefits of using this product in conjunction with StatusCake and overview the functionalities that are unique to this integration.

PagerDuty’s digital operations management platform empowers teams to proactively mitigate customer-impacting issues by automatically managing, categorizing and assigning the incoming alerts from the StatusCake monitoring service. What’s more PagerDuty allows you to get in control of on-call responsibilities by easily configuring custom on-call schedules, rotations, and escalations.

As well as intelligently assigning the right alerts to the right team members, PagerDuty can also add new notification possibilities, for example an alert sent from StatusCake can then be converted into a phone call to the relevant person – meaning generally that more urgent issues are picked up faster.

By default a new incident created in PagerDuty will become resolved at the point of StatusCake sending through the recovery alert. So most of the incident management will be automated for short downtimes and smaller issues, for anything more serious there are options within PagerDuty for escalation – and this will be intelligently directed to the correct on-call team. This is great for if you don’t want the entire team woken up for an issue that can be resolved by a particular member.

This integrations’ usefulness does not expire at the point of getting the alert either! PagerDuty incorporates a wealth of over 200 integrations which can be used to go further with the data sent in by StatusCake, whether it be tallying the incidents on a dashboard or generating a graph to show the results over time.

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Once all is said and done and it’s time for a post-mortem following an incident, PagerDuty also has you fully covered as it supports and has in depth tools for: incident classification, response automation, business-wide orchestration and postmortem learning.

If you’d like to read a little more about this integration and the steps to get set up, check out our Knowledgebase article here!

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Using the Content Match feature to detect website defacement

The Content Match feature has the potential to detect and protect against page defacement, as well as fulfilling a few other handy use-cases. Today we’re going to take you through a few of the most common uses of this feature to help you ensure you are getting the most out of it!

Website defacement is a major issue for webmasters world wide, it’s generally defined as one or more unauthorized changes to a web page, usually resultant of a malicious attack from an outside source. Types of defacement can range from things you’d notice right away – such as an entire page being replaced with a message from the attacker, but in other instances it can be something harder to spot, like a single link being changed to point to a different destination.

One example would be the modification of a link on the page that directs your users to a payment system – something that could have a big impact on the trust your users have for your website or service.

You might think that the size of the website affects the probability of it being hacked in this way, however the passage of time has shown us that both large and small companies are at risk, from the thousands of privately owned WordPress blogs that are defaced per year, to much bigger companies like Vogue, Lenovo and Reddit and many more who have had their fair share of such issues.

This might sound alarming! But fear not – StatusCake is here to help. You can use our Content Match feature to quickly detect the removal of desired content from your pages, making it easy to address this before your user base begins to notice. It’s as simple as configuring one or more critical strings that should be present at all times within your page source, our software does the rest and will alert you if there are any changes in what you have defined.

You’ll find the option you need to configure this under “String Match” in the settings for your StatusCake test, simply enter your data into this field to get going, you can read a little more about how this feature works here.

 

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New Feature : Audit Log

We are pleased to introduce our new Audit Log feature which will allow you to keep track of the last 7 days of activity within the StatusCake app, nearly every action that can be performed will be logged, from test creation and deletion to the modification of account details like username and VAT number. In the logs you are able to see the source IP for the user who made the change, and their account email address where sub-accounts are in use.

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The feature is available on our Business plan upwards, and you can access it at any time from the User Details section. For more details and a list of which actions will generate logs, please check out our Knowledgebase Article.

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Community Plan Improvements & SMS Cost Reduction

StatusCake has always valued it’s community user base; It’s always been our view that if we can support companies at their earliest stages then down the line when they need more advanced monitoring then they know and understand our feature rich product; While other website monitoring platforms are doing more and more to restrict what their free users get, we’ve been looking at what more we can provide and with that in mind have made some improvements to the community plan.

Our community plan users now have access to 1 page speed test (set to run daily). Page Speed allows you to understand how your site loads beyond just the single files. With Page Speed all content including Javascript, Images and other external resources are loaded, analysed and their speed presented to you in an actionable way. We understand that you might have the best server with the best backend in the world, but if you’re using external resources such as Advertising networks, analytics or content CDN’s then they can impact your site and more importantly – your reputation and StatusCake at its core is about protecting your reputation online.

If you need more page speed monitoring tests then they are included in all our paid plans with check rates up to every 5 minutes and a wide spread of geographic locations – giving you the power to understand your sites performance not just locally but globally.

We’ve also used this opportunity to make some improvements to the page speed interface and performance. We’ve also added an often requested feature of being able to print the waterfall charts it produces.

But it’s not just free users who are benefiting from these changes – continuing to ensure we offer the best deal for our customers we’ve also been looking at SMS credits and have reduced the prices across the board. You’ll be getting more credits for the same money than you did last week. Got a superior plan? We’ve upped the included monthly credits from 25 all the way up to 75.

We’re constantly working on improving StatusCake and as always a huge thanks to all of you that use it. Stay tuned for more updates in the coming weeks!