New Root Cause Details available

We’ve today made it a lot easier for you to identify of timeout related downtimes with the addition of two new functionalities to our “Root Downtime Causes” section.

Now you can see both a Traceroute and a DNS check details in the event of a timeout on any test within your account, if you are looking for the Enhanced root downtime causes then these can be found below the “Status Periods” section, in the portion of the page marked “Root Downtime Causes”

In order to view the new info in the event of a timeout on one of your tests, simply click the “Details” button next to a Root Cause entry. You’ll then see a full summary of the DNS test and Traceroute. These new stats are only available on our paid plans, so you’ll need a subscription to take advantage of the heightened detail!

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StatusCake Domain Monitoring - Expiry Monitoring & Hijacking Alerts

Big Improvements to the Domain Monitoring Feature

Over the last few weeks we have been working hard to develop the next steps for our domain monitoring feature, and today you’ll see a range of new and advanced functionality implemented in-app.

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First off – we have added a completely new way to add the domains in-app, the system will guide you through a process with several steps, and will validate your entries at the point of submission, meaning a typo, duplicate or wrong setting will be picked up on right away – and you’ll be notified on any errors in the new submission summary window. The new submission system will also automatically detect the validity of the domain, if invalid it won’t be added to your list – saving valuable time.

Another improvement can be seen in terms of the number of TLD’s we now support, we are currently able to check over 250 different TLD’s , we provide an easy to access list in app too, so now when adding a domain you won’t be in for any unexpected results.

We have a brand new settings page for the domains which offers more configurable options in a cleaner layout. It’s now possible to set the start and expiry dates on this page – as well as enabling blacklist monitoring, domain expiration alerts, and record change notifications. By putting everything in one place and improving the layout we are hoping to improve a much smoother experience with reduced time spent on setup for each test.

We have also begun to pull through much more information regarding each Domain, you’ll now be able to see the full details concerning technical, administrative and owner contacts from the WHOis on the details page for each domain.

A much requested feature which has also now been implemented is the option to run a forced re-crawl of Domain status and expiry, this can be very useful for occasions where you know that the data has been updated, and need to pull through the most recent info quickly. You can force crawl each domain once per 24 hours.

We’ve made it easy to guard against domain hijacking and be alerted quickly if it occurs! If an unauthorized entity manages to gain control over your domain in order to point it to a different website, we can alert you using our monitoring of the records – the moment we see an unexpected result you’ll be alerted by your chosen method.

As well as being able to force a re-check on the domain, we have now changed the way that the system crawls when we are close to expiry, instead of the standard 7 day crawl we will begin to check daily when expiry is near.

If you want to check out our new functionality for Domains and already have a paid account with us, these new tools and features will be available across all domains previously added, if you have yet to upgrade to a paid plan then now is the perfect time to come on board for this improved functionality.

Read More:  Knowledge Base – Domain Monitoring

Virus Scan

Website Virus & Malware Scanning

We’re pleased to announce the release of StatusCake.com’s new virus and malware checking feature.  Safe Site will scan your website at regular intervals, automatically following every link in your site, and scanning every file it finds for viruses, Trojans, malware, and other malicious threats.  Our systems are also updated every hour to include the latest known threats, ensuring your peace of mind that your site, and visitors to it, are safe from harm.

StatusCake virus scanning is available on all paid plans and provides:

  • website scanning frequency as often as every 15 minutes;
  • ability to scan up-to 50 sites;
  • website scan up-to 100 pages deep;
  • up-to 2,500 files analysed;
  • alerts sent when threat detected;
  • reports available after every scan, or when threats are detected; and
  • detailed in-app reports with an overview of all scanned files.

More detail on the levels of coverage you get with each of our paid plans can be found on our pricing page.

You can find the following useful information on our Knowledge Base:

How to Use the Virus Scan Feature

Virus Scan FAQ

DB2

New Feature : Dashboards

This week we introduced Dashboards – a brand new and much requested feature for our Business level users and above which allows the display of all vital monitoring data in one place!

Multiple Dashboards can now be created in-app, and with these it’s possible to display card type entries for Uptime tests, SSL tests, Page Speed tests, Domain checks and Server Monitors. Each card will display important information on the test and the smart summary at the top will allow you to quickly assess whether there are any problems.

The dashboard is ideal for big office screens and scales to most resolutions and zooms, each page can be customized in terms of which record types are shown at any one time, and there’s even an auto refresh function to keep the results live and fresh.

If you want to give this new feature a try you’ll need to be at least on our Business level plan, with that in place it’s possible to access this via the new “Dashboards” link in the in-app side menu.

StatusCake Server Monitoring

StatusCake Server Monitoring – Early Invite

Development of the StatusCake product has always been driven by our customers; not only in terms of feature requests, but those small changes to the product and user interface that make the world of difference in day-to-day use.  In our our most recent customer survey one the most requested features was server monitoring.  You asked for it so we’re pleased to announce it will be rolling out in the next couple of weeks.

We’d love your feedback on the features and functionality, the usability – on absolutely everything.  We want to bring a new approach to server monitoring.  Make it feel fresh and new rather than some old relic and with your help we can do just that.  Come and talk to us on live chat or email us to put your name down for an early invite.