Maintenance Windows

What are Maintenance Windows?

Maintenance windows are pre-defined periods where one or more tests will temporarily stop running, preventing any negative impact to your uptime percentage and alerts.

When to use Maintenance Windows?

You can set one up when you schedule a temporary downtime when you deploy changes or expect your website to be unavailable whilst you make updates to it or the server it’s on.

You can also schedule a window to repeat once every x days, weeks or months.

Frequently Asked Questions

Q: When do they start?

A: We will start processing a pending maintenance window 2 minutes prior to their start time, this will make sure that your windows are active on time.

Q: If I have a tagged window, and I add that tag to a test, will it update the window?

A: Unfortunately, adding a tag to a test will not update the maintenance window. So if you add a tag, it’s best to give your pending windows an update to ensure that the newly made changes are applied.

Q: Can I create a Maintenance Window after a downtime?

A: This is not possible. A maintenance window can only be scheduled prior to the event.

Q: Can I schedule multiple (overlapping) windows for the same test?

A: You can indeed. A test will run again once all windows affecting it have finished.

Q: I have a question that’s not listed here.

A: We’re here to help. You can leave your details and question via our livechat functionality and we’ll get back to you as soon as we’re able to.

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