Why is my domain not supported?

We obtain information about your domain by getting its public properties (WHOIS data). These properties include information on who registered it, when it was registered, when it expires and its nameservers. The availability of these public properties depend on the TLD registrar, this is the company that a domain is […]

Using Phone Call Alerts

It’s possible to configure Phone Call alerts in our integrations section. This means that users can now receive a full phone call when a StatusCake Test encounters problems. As with other integrations, once created the Phone Call Alert should be inserted into a contact group, that contact group should be […]

Switching between old and new Email Reporting

With the release of our new and enhanced Email Monitoring feature it’s now possible to send more versatile and customised reports out to your team or clients. For users who have previously set up email reporting with our old system – the old settings will still be fully available. In […]

Using the Public Reporting API

In this article we’ll take you through the functions of the Public Reporting API, if you are looking for more in depth programming-related info please instead check out our API Docs. We’ll go through each endpoint individually below: Get All Pages GET /API/PublicReporting/ Lists all public reporting pages on the account Get Single […]

Integrating StatusCake with Telegram

Here you can find instructions on how to set up your StatusCake alerts to go through to the Telegram notification application. This is a one time set up for all platforms that you currently use the software on, and the process should take no more than a couple of minutes: […]

How to use the Mattermost integration

Mattermost is an open source cloud based alternative to services like Slack and Microsoft teams, it’s got some handy features as standard, such as: File Sharing, Webhooks and custom commands, Slash commands, Plug-in frameworks and multi-language support. You can now configure an integration within StatusCake to ensure that all alerts […]

I’m getting alerts from StatusCake but I can’t log in

If you are receiving alerts from StatusCake to let you know about a downtime, but do not know your login details, please follow these steps: Try a password reset on your primary email address here – https://app.statuscake.com/Login/forgotpass.php If this is unsuccessful it could mean that the account is registered under someone […]

Setting up a new automatic report

You can generate reports in app for either all tests, or a select group of tests – and each different report that you set up can contain it’s own timings for sending, and email addresses that should receive the data. Reporting options can be found here when logged into the StatusCake […]

How to Change the StatusCake Password for Login

If you want to change the Password for access to the StatusCake app just follow the steps below: First of all, go to the User Details section, and select the Security Tab When there you will first be asked to enter your previous password. Next, enter your desired new password. Finally […]

Integrating with Datadog

We now allow users to integrate directly with the Datadog service, and you can find the instructions for set up below: NOTE: To add a new integration of this type within Datadog, you must have set up your initial “Agent” – the agent can be installed on a variety of […]