OpsGenie can be fully integrated with the StatusCake service for uptime alerts and other reporting types, this integration supports alert escalation, and also has phone call as an alerting method! Note – you must have verified your OpsGenie email address before using the service In OpsGenie: 1. Sign up to […]
How do I select my private server
Private servers allow your tests to run without having interference from other tests. This is especially handy for critical services. If access to a private server was provided to you, this is how you configure your tests to use them. Step 1 – Create or edit a test If you haven’t […]
How to Manage and Optimise Alerts
With so many alerting methods included in StatusCake, it’s sometimes hard to find the balance in terms of alerting method and frequency, in this article we will look at alerting in more detail and delve into some of the ways that we can make monitoring alerts more efficient and constructive. […]
How to use Maintenance Windows
Maintenance windows give you the ability to schedule a downtime so you will not receive any alerts. Very useful during reboots and server maintenance. This way, you can work away without triggering any alerts. This feature is not available on the free plan. How do I schedule a maintenance window? Scheduling […]
How do I Bulk Update tests?
Bulk update allows you to update certain options on many of your tests at once. What can I filter on? Right now, you can filter on the following fields: Test name, tags, checkrate, alert delay rate, confirmation servers, timeout, type, locations and contact groups. You can use multiple filters at once. […]
Using the Final Location feature
The final location field can be found on uptime type tests, and allows you to be alerted if the final URL received by the test is different to what you have specified. This can be useful when testing a URL with redirects, and also in combination with our Content match […]
Where can I view my invoices?
You can view all of your StatusCake invoices for subscription payments by navigating to the “Billing and Plans” option in the left menu of the dashboard, or by using this link – https://app.statuscake.com/Billing.php .
How do I update my billing details?
Paying with credit or debitcard? You can update your billing address, payment information and invoice email address(es) within the billing section of your account. VAT numbers can also be updated within this section. For EU countries eligible for reverse VAT charges, this will be updated automatically for subsequent invoices. Please […]
How do I update my Username?
If you wish to update your username then you can do so in-app, first visit the User Details section of the account by clicking the link in the left menu, and then use the “EDIT” button next to the field that contains your username in order to change it, after […]
Send Custom Headers with a test
In order to send custom header information with a test we should include this in the “Custom Headers” field when creating/editing the test’s settings. All entries must be in JSON format and will be validated by the field before the submission, if you see a warning please check the entry. […]