For the majority of testing, you do not need to. We are automatically excluded from Google Analytics (we don’t load the GA code). For other Analytics software you can exclude us based on our user agent (we contain the ‘StatusCake’ key word in all our crawls) One exception would be […]
Using Public Reporting CNAMEs
When using public reporting pages you also have the option of using a CNAME. Using a CNAME means rather than having your public reporting page being at a URL like uptime.statuscake.com/?id=[id] it would be something like status.yourdomain.com. Setup CNAMEs First, you will need to go to your domain registrar and […]
How do I Cancel?
To Cancel a Paid Account We’d be really sorry to see you go but if you do have to cancel we’ve tried to make it as easy as possible. Before you cancel why not drop us a line to let us know if there is anything we could do to […]
What is Alert Speed?
Alert Speed is a calculation performed by StatusCake to give you a rough idea of the maximum amount of time your test may take to alert you on downtime. It uses the metric Check Rate + Alert Delay Rate + (Confirmation Servers * Timeout) Reducing these settings will reduce your […]
Create a Basic Website Test
In this article we’ll take you through the required steps for creating a Basic uptime test for your website. Just follow the steps below in order and you should be able to have the first test set up within a matter of minutes. Required Details Section First Navigate to the […]
Create a Public Reporting Group
A Public Report Group is a great way of sharing your uptime information publicly in a visual context. Creating a Public Report Group will give you a web link for convenient sharing. In order to create a New Report Group, simply log in to your account and click the Public […]
Adding Team Memebers to your Account
Team Management is a feature available in our Business, and Superior package and higher. It allows you to grant other users on StatusCake the ability to view and edit your tests. They will see your account as your do but will not be given access to financial/billing pages. When logged in […]
Using BlackList Monitoring
Blacklist monitoring checks your domain name against spam blacklists, ensuring that you’re message deliverability and customer access isn’t degraded. Ensuring you’re not blocked is of vital importance if you run any sort of email campaigns and of even more importance it can alert you to your mail servers being misused! […]
What timezone do maintenance windows use?
The time zone used in maintenance windows will be the same as the one selected in the User Details section of the account, so if your account runs on GMT then set up your windows in GMT timezone. For your information, your account’s timezone will also appear in the form for […]
How do I add a maintenance window to a test?
When creating or editing a window, you have the ability to select tests individually or by their tags. You can select both tests and tags at the same time to have better control. Please do keep in mind the following: When selecting tests by their tags, it will apply the […]