Create a Public Reporting Group

A Public Report Group is a great way of sharing your uptime information publicly in a visual context. Creating a Public Report Group will give you a web link for convenient sharing. In order to create a New Report Group, simply log in to your account and click the Public […]

Adding Team Memebers to your Account

Team Management is a feature available in our Business, and Superior package and higher. It allows you to grant other users on StatusCake the ability to view and edit your tests. They will see your account as your do but will not be given access to financial/billing pages. When logged in […]

Using BlackList Monitoring

Blacklist monitoring checks your domain name against spam blacklists, ensuring that you’re message deliverability and customer access isn’t degraded. Ensuring you’re not blocked is of vital importance if you run any sort of email campaigns and of even more importance it can alert you to your mail servers being misused! […]

What timezone do maintenance windows use?

The time zone used in maintenance windows will be the same as the one selected in the User Details section of the account, so if your account runs on GMT then set up your windows in GMT timezone. For your information, your account’s timezone will also appear in the form for […]

How to Send POST Data

StatusCake supports POST checks with a payload of POST Data. These types of checks are supported on all HTTP tests. To setup a POST check create a normal HTTP check and on the 2nd page of the setup (or update page) on the Test Settings tab scroll down until you find […]

My Test isn’t Using The Locations I Set

You will notice your site may be tested from locations you’ve not selected. This is normal behaviour if you have less than three testing locations set, we require 3 testing locations to be set as a minimum, which will then mean you get testing from 3 specific IPs for the […]

How Does Content Match Work?

Note: Content Match is a Paid Feature and as such requires any account above free The Content match feature will match any given string on the entire request body. The request body includes everything from the <html> to the </html>.This means you can match any element such as items within […]

I Got a False Positive?

Since its inception StatusCake has never sent a false alert; however there are several reasons in which due to misconfiguration on systems being tested you may get alerted; there are also cases where it may appear to be a false alert but is actually valid. If none of the above […]

What are your IPs?

We have multiple servers across the world that are used to monitor your sites. Here’s a handy guide for you to know what IP addresses are used by us per feature. This will be useful for you if you happen to use any sort of firewall system or IP locking […]