After creating a new custom Metrics Source for use with your Status Page, you’ll need to go ahead and get this added. First of all edit the desired Status Page in-app by clicking it’s “Settings” button. Next, under the “Manage Metrics” heading, you should click the “Metrics” link. This will […]
Status Page – Managing Events and Updates
Events and updates which appear on your Status Page can all be managed from the “Settings” section of the page you’d like to add to. Under the “MANAGE EVENTS & UPDATES” link you’ll be able to create a new event, pin a current event, or unpin all events. On this […]
Status Page – Deleting a Status Page
Deleting a Status Page is quick and easy, first identify the page you’d like to delete in-app, and click the settings button to access the configuration. Once on this page you’ll see a red “Delete Page” button to the right side of the layout, clicking this will permanently delete your […]
Creating a Status Page
If you were looking to create a fresh new Status Page, then this is a very easy one step process – and you can do so by clicking the “Create New Page” button from here , this will then take you to the setup page where you’ll be able to enter […]
I am unable to create a new StatusPage as I’ve hit my limit, what should I do?
If you do reach the limit for the amount of Status Pages included on your plan level then there are two courses of action to take, you can either remove a lower priority status page from the account by entering it’s settings and using the delete function, alternatively you can […]
I am unable to add more Subscribers as I’ve hit my limit
There’s a limit per plan on how many subscribers you can have for your StatusPage, on our Bronze plan we allow 300, on Silver it’s 1500, and on our Gold plan you can have up to 7000! If you find yourself in a situation where you need more subscribers then […]
How do I upgrade my Status Page Plan?
If you’d like to change your StatusPage plan then this is quick and easy to do. Just click the manage button in the main StatusPage dashboard, or go here (https://www.statuscake.com/pricing/) You’ll be presented with our three plans at this point, Bronze, Silver and Gold, just choose the plan you’d like […]
Status Page – How to Add and Manage Subscribers
Your subscribers are people who actively follow your page. They will receive notifications when you create and update events. To add a new subscriber to your Status Page manually, simply go here. Here you can choose to add a new subscriber, or manually unsubscribe a current subscriber. You can add several […]
How do I Cancel my StatusPage Plan
If you are thinking of cancelling or downgrading your StatusPage plan then please consider getting in touch with our support team first, we’ll be able to resolve any problems you were having! But if you really do need to go ahead and cancel, use the “Manage” button in the main […]
Status Page – Add a new Metric Source/Template
Metrics are fully custom data sets that you can choose to import into and display on your Status Page. To begin – edit the desired Status Page in-app by clicking it’s “Settings” button. After that you’ll want the Sources/Templates button under the “Metrics” section. Once on this page, click the […]