Our Crawl Timeout feature, which can be found in test settings allows you to set a limit (in seconds) for the time it takes to receive the first byte of data(TTFB). If we do not receive the first byte in the specified time then you will receive an alert through your […]
How To Whitelist Alert Emails in Gmail
To ensure you get alerts promptly you are highly advised to whitelist the StatusCake email address. To do this first find an email sent from StatusCake, you may need to look in your spam box depending on your provider. (the welcome email / email validation email works great for this). […]
How To Use The Web Hook URL
Within contact groups you have the option of adding a Ping URL. These are quite simply URLs which our system will call if your website is down. Some of the way our clients use this feature include Ping a URL to start a restart script on another server Ping a URL […]
Do You have Mobile Apps?
We do have an app for StatusCake and currently the iOS and Android operating systems are supported.
What Format Should SMS Numbers Be?
We use a standardized format for cell phone numbers. Use the following format +[CountryCode][Number]
Using the VictorOps Integration
With VictorOps you can route your alert messages to certain team members at different points of the day, use on-call schedule and set up custom alert notification policies. Integrating StatusCake and VictorOps is a simple process, so you’re minutes away from advanced control over your alerts. On Pushover end: Create […]
Why did I not receive an alert?
StatusCake has a powerful range of features and sometimes you may not get the alerting style you intended due to misconfiguration or third party issues where one of our integration providers is having a bit of trouble. If you have had downtime recently have not received the relevant alert, please […]
Using the PagerDuty Integration
StatusCake integrates with the Advance Alerting System PagerDuty. PagerDuty is a fantastic tool if you need complex routing of your messages. To setup PagerDuty please follow the guide below: First go to ‘Account’ and click ‘3rd Party’ Now from the service type Dropdown select ‘PagerDuty’. You will be asked for […]
Using The Slack Integration
Notifications from StatusCake to Slack You can send notifications directly to a channel of your choosing on your Slack account. The setup couldn’t be simpler! Inside StatusCake: Go to the Integrations page on StatusCake. Select Slack from the 3rd Party Service dropdown Click the “Add to Slack” button to […]
About SMS Notifications
SMS Notifications are used to alert you about any issues with your server via text message. When a notification is sent, 1 SMS Credit will be consumed. If you run out of SMS credits, its possible to buy more, and some of our subscriptions come with an inclusive allowance to […]