Want to know how much website downtime costs, and the impact it can have on your business?
Find out everything you need to know in our new uptime monitoring whitepaper 2021



Your e-commerce firm is thriving, you have a website that is a sales magnet, and revenue is steadily increasing, are proactive and monitor your website’s performance and collect data on key metrics. You no longer think of your firm as a start-up and are planning to hire more staff to keep up with your steady growth. You are transitioning to using a more formal approach to run your company, and you want to be an effective leader to motivate your growing staff.
The best way to lead is to lead by example. Behave the way you want others in your company to behave. Set boundaries on what is acceptable and not acceptable behavior, and never violate those boundaries. If the rules don’t apply to you, you’ll have great difficulty getting your staff to follow them.
Give credit where credit is due, and always be willing to admit if you make a mistake. Don’t be afraid to ask for advice and input from your staff – it is not a sign of weakness. If you readily admit to making a mistake, your employees will be more comfortable doing the same. This way, problems are identified and corrected rather than being swept under the rug, only to resurface later when it’s harder to deal with them.
Encouraging your staff to come up with new ideas can help deepen their commitment to the company, since they can see tangible evidence that they are helping make the company successful. This approach also increases their ability to solve problems and be more productive.
Keep the lines of communications open with you staff about workplace issues, and always maintain the confidentiality of any conversations. Building trust with your staff will also encourage loyalty and enhance your ability to provide leadership.
It’s very easy to have a positive outlook when things are going well, but you also need to remain upbeat when problems develop. It’s inevitable that some things will not go according to plan, but you can treat these instances as opportunities to sharpen problem-solving skills. By maintaining a positive attitude while you work through a problem, you create an atmosphere where employees are more likely to remain with the company.
To be an effective leader, you must be passionate about your company and its objectives. If you’re not, how can you expect your staff to have the dedication to make the company a success? Always demonstrate to you employees how strongly you care about the company and how much you value the work that they do.
Routine can be boring, and boredom leads to dissatisfaction. Keep your employees challenged, but never give them tasks that are beyond their ability, and always give them constructive feedback on new tasks. When they successfully learn how to do something new, they will get a sense of accomplishment, and it also shows that you consider them to be valuable members of the company.
You become a better leader by building a better team.
Share this
3 min read In the previous post, we looked at how alert noise is rarely accidental. It’s usually the result of sensible decisions layered over time, until responsibility becomes diffuse and response slows. One of the most persistent assumptions behind this pattern is simple. If enough people are notified, someone will take responsibility. After more than fourteen years
3 min read In a previous post, The Incident Checklist: Reducing Cognitive Load When It Matters Most, we explored how incidents stop being purely technical problems and become human ones. These are moments where decision-making under pressure and cognitive load matter more than perfect root cause analysis. When systems don’t support people clearly in those moments, teams compensate.
4 min read In the previous post, we looked at what happens after detection; when incidents stop being purely technical problems and become human ones, with cognitive load as the real constraint. This post assumes that context. The question here is simpler and more practical. What actually helps teams think clearly and act well once things are already
3 min read In the previous post, we explored how AI accelerates delivery and compresses the time between change and user impact. As velocity increases, knowing that something has gone wrong before users do becomes a critical capability. But detection is only the beginning. Once alerts fire and dashboards light up, humans still have to interpret what’s happening,
5 min read In a recent post, I argued that AI doesn’t fix weak engineering processes; rather it amplifies them. Strong review practices, clear ownership, and solid fundamentals still matter just as much when code is AI-assisted as when it’s not. That post sparked a follow-up question in the comments that’s worth sitting with: With AI speeding things
4 min read Why strong reviews, accountability, and monitoring matter more in an AI-assisted world Artificial intelligence has become the latest fault line in software development. For some teams, it’s an obvious productivity multiplier. For others, it’s viewed with suspicion. A source of low-quality code, unreviewable pull requests, and latent production risk. One concern we hear frequently goes
Find out everything you need to know in our new uptime monitoring whitepaper 2021