StatusCake

By Daniel Nethersole

statuscake
How To
Daniel Nethersole

The fault line: How to communicate in a crisis

5 min read Things will inevitably always go wrong at work, even though we try our best to ensure things never do. How we communicate during these troublesome times can have a direct impact on our business from brand loyalty to customer satisfaction. Here’s the top tips for how to manage your communications in a crisis with step by step guidance to maximise your chances of keeping customers happy.

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