At StatusCake a large part of what we do is reacting to current downtime with alerts and logging historical downtime within reports. Today we’d like to take a look at how users can get the most out of customizing these factors.
On our Business level plan all alerts and reports via email can be fully customized to better represent your brand and ensure that the right information needed for your team to address issues quickly and efficiently is always present.
In the image below you can get an idea of the extent to which this is possible, all of our emails the get sent out can be modified as you see fit:
You can modify your alerts for Virus, Uptime, SSL, Domain, Page Speed, and Server type notifications in a range of different ways. Each template is managed individually and will apply to all notifications for the set type – you can also set test-specific changes up if there are tests that you’d rather not use the blanket default settings. For changes to all tests, you should go to the User Details section for setup, and for changes on an individual test level it’s just a case of editing the test in question and working with the three fields shown below:
When editing the email’s in the User Details section you’ll be able to change colors, logos, and even the base HTML/CSS of the email. We’ve included a range of tags which can be included in the code which will grab data which can make these emails more useful and tailored to your team.
|||TITLE||||Displays Test Name|
|||SITE||||Displays Website URL|
|||TYPE||||Displays Test Type (HTTP/PING/DNS etc)|
|||QUOTE||||TestID and alert number e.g ( 12345 – 1)|
|||REASON||||Display Cause of Downtime|
|||TIME||||Display total downtime length for test|
|||HTTPCODE||||Display the error Status Code|
|||TESTID||||Display the TestID on it’s own|
|||CHECKRATE||||Display how often the test is checked.|
|||HOST||||Display Hosting provider if present|
|||CONFIRMEDTOTAL||||Show Number of confirmations for downtime|
|||MESSAGE||||Display custom content set per test|
|||TAGS||||Include tags attributed to the test|
|||VALID_FROM||||Display the date from which the SSL certificate is valid (SSL only)|
|||VALID_UNTIL||||Display the date from which the SSL certificate is no longer valid (SSL only)|
So for example, you could populate the subject field of the alert email with these tags, something like “Your Site: ||TITLE|| Is Currently Down 533 ||REASON||”
Reports will work slightly differently in that they are showing a historic downtime record for one or more tests, we can fully edit these as well in terms of appearance, title, sender address and tags, and changes will apply both to automatically and manually generated reports.
We use a different set of tags here which can be seen in the table below, bear in mind that these are report specific and will not work for alert type notifications.
|||CU||||Display Total Uptime percentage for tests in report|
|||WD||||Display Number of Tests with downtime|
|||WOD||||Display Number of Tests with no downtime|
|||TABLE||||Display Table of Tests with downtime|
|||UPTABLE||||Display Table of Tests with no downtime|
If you’ve got questions on this or would like to know more, feel free to get in touch with our friendly support team who will gladly answer any questions you have!
More from StatusCake
7 min read Today, social media uses a wide range of different social networking platforms to help its users with the creation and sharing of ideas, information, personal interests and hobbies by establishing virtual networks. Affiliates can benefit from these groups that use web-based applications to communicate, interact and connect.
4 min read One of the biggest eCommerce questions – how do you improve user experience? Here are all the top tips for a better UX design to help you drive revenue.
2 min read We all know page speed is crucial but not just for you brand – it affects SEO so hugely that it can make your pages drop in ranking.
5 min read Learn what bounce rate is and how it is measured, what a good bounce rate looks like, and the actionable steps you can take to improve the bounce rate on your website.
3 min read Website downtime no longer needs to be this big mystery that keeps you up at night. Here are the top causes for website downtime AND how to fix them.
2 min read Large ads have been a major issue with online publishers who have been struggling with how to curtail what many call “fat ads.” The oversized ads have a major impact on the ability of website visitors to see them as they can’t view them if they don’t load properly.