Want to know how much website downtime costs, and the impact it can have on your business?
Find out everything you need to know in our new uptime monitoring whitepaper 2021



Facebook users in the UK will be able to benefit from a controversial new feature that allows users, ordinary members of the public, to pay to send Facebook messages to celebrities and other people who they’re not otherwise able to connect with.
This feature, said to have been rolled out to prevent celebrities being bombarded with messages from fans – or as Facebook refer to it “spam” – has been live in the US since December, but the UK is one of a further 36 countries now being trialled.
By paying the fee to message a celebrity users will be able to ensure that their messages goes directly to the celebrity’s in-box rather than the “other” less visible folders which captures all messages from people not within the user’s circle of friends.
The cost of sending a message to your favourite celebrity will depend on a “fame” algorithm which takes into account numerous factors including the number of followers that the celebrity has on their Facebook account – though Facebook have made it clear that a higher price to message one celebrity over another does not necessarily make them more “famous”!
In January of this year Mark Zuckerberg, Facebook’s founder, set a fee of £61 to contact him. Zuckerberg believes that Facebook messaging will become an alternative to email. The recent launch of Facebook Home and integration with phone operating systems is part of this strategy of making Facebook the conduit for all communications – and it’s certainly suggested by some that Facebook will not only become an alternative to email, but will replace SMS messaging as well.
Facebook have come under some criticism for this latest move as they’d always said that the site would be “free and always will be.” Whether Facebook user’s will pay to message their favourite celebrity remains to be seen, particularly when Twitter allows users them to contact them for free.
It will also be interesting to see how celebrities react to this charging structure. Whilst some may be pleased that Facebook is saving them from being bombarded with fan-mail, there will almost certainly be others who feel, publicly at least, that their fans should be able to contact them for free.
And how long before a celebrity argues that Facebook should be giving them a cut of any revenues generated through messages sent to them? After all if Facebook are able to charge £10.68 to message Tom Daley, and that price is determined and is trading off his “personality”, surely most of the revenue should go to him?
For those Facebook users with shallower pockets then for 71p you can contact the UK government’s culture secretary Jeremy Hunt, the comedians Bill Bailey and Miranda Hart or Prince Harry’s girlfriend Cressida Bonas.
We’re pleased to say that you can always message the StatusCake team on Facebook for free!
James Barnes, StatusCake.com
Share this
3 min read In the previous posts, we’ve looked at how alert noise emerges from design decisions, why notification lists fail to create accountability, and why alerts only work when they’re designed around a clear outcome. Taken together, these ideas point to a broader conclusion. That alerting is not just a technical system, it’s a socio-technical one. Alerting
3 min read In the first two posts of this series, we explored how alert noise emerges from design decisions, and why notification lists fail to create accountability when responsibility is unclear. There’s a deeper issue underneath both of those problems. Many alerting systems are designed without being clear about the outcome they’re meant to produce. When teams
3 min read In the previous post, we looked at how alert noise is rarely accidental. It’s usually the result of sensible decisions layered over time, until responsibility becomes diffuse and response slows. One of the most persistent assumptions behind this pattern is simple. If enough people are notified, someone will take responsibility. After more than fourteen years
3 min read In a previous post, The Incident Checklist: Reducing Cognitive Load When It Matters Most, we explored how incidents stop being purely technical problems and become human ones. These are moments where decision-making under pressure and cognitive load matter more than perfect root cause analysis. When systems don’t support people clearly in those moments, teams compensate.
4 min read In the previous post, we looked at what happens after detection; when incidents stop being purely technical problems and become human ones, with cognitive load as the real constraint. This post assumes that context. The question here is simpler and more practical. What actually helps teams think clearly and act well once things are already
3 min read In the previous post, we explored how AI accelerates delivery and compresses the time between change and user impact. As velocity increases, knowing that something has gone wrong before users do becomes a critical capability. But detection is only the beginning. Once alerts fire and dashboards light up, humans still have to interpret what’s happening,
Find out everything you need to know in our new uptime monitoring whitepaper 2021