Monitoring
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At StatusCake.com we’re always look at new ways to improve not only our uptime monitoring service, but the customer experience as well.
One of the areas that hasn’t changed much since we launched is the payment gateway – where customers can sign-up or upgrade to a paid StatusCake account. Up until now we’ve been using PayPal for all our payments. Having spoken with our customers, and through the Customer Survey we understand that some of you don’t have PayPal accounts – and don’t want to sign-up for Pay-Pal just to use StatusCake. That’s completely understandable.
So we’ve listened and taken the decision to move away from PayPal as our primary payment gateway. Though for anyone who previously signed up for our downtime monitoring using PayPal your subscriptions will continue as before.
Our new payment gateway, provided by Stripe, is an industry leader – making setting up a StatusCake paid account quick-and-easy.
Most importantly all payments are safe-and-secure. Our payment gateway is certified to PCI Service Provider Level 1 – the most stringent level of certification available – with HTTPS forced across all payment transactions.
StatusCake does not store any of your credit card details. Payment details are maintained only by our payment gateway, with card numbers encrypted with AES-256. Any decryption keys are stored by them on completely separate machines and from a separate data-centre.
The payment gateway is now live. As we’re a UK business the payment gateway will initially be priced in British pounds. Please don’t worry – you can still use your debit or credit card regardless of where you are from.
If you have any questions at all about the new payment gateway, or indeed anything about StatusCake, then please don’t hesitate to contact us on Live Chat or by email to [email protected].
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