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By James Barnes
A Notification List Is Not a Team
3 min read In the previous post, we looked at how alert noise is rarely accidental. It’s usually the result of sensible decisions layered over time, until responsibility becomes diffuse and response slows. One of the most persistent assumptions behind this pattern is simple. If enough people are notified, someone will take responsibility. After more than fourteen years
James Barnes
February 11, 2026
Alert Noise Isn’t an Accident — It’s a Design Decision
3 min read In a previous post, The Incident Checklist: Reducing Cognitive Load When It Matters Most, we explored how incidents stop being purely technical problems and become human ones. These are moments where decision-making under pressure and cognitive load matter more than perfect root cause analysis. When systems don’t support people clearly in those moments, teams compensate.
James Barnes
February 4, 2026
The Incident Checklist: Reducing Cognitive Load When It Matters Most
4 min read In the previous post, we looked at what happens after detection; when incidents stop being purely technical problems and become human ones, with cognitive load as the real constraint. This post assumes that context. The question here is simpler and more practical. What actually helps teams think clearly and act well once things are already
James Barnes
January 28, 2026
When Things Go Wrong, Systems Should Help Humans — Not Fight Them
3 min read In the previous post, we explored how AI accelerates delivery and compresses the time between change and user impact. As velocity increases, knowing that something has gone wrong before users do becomes a critical capability. But detection is only the beginning. Once alerts fire and dashboards light up, humans still have to interpret what’s happening,
James Barnes
January 21, 2026
When AI Speeds Up Change, Knowing First Becomes the Constraint
5 min read In a recent post, I argued that AI doesn’t fix weak engineering processes; rather it amplifies them. Strong review practices, clear ownership, and solid fundamentals still matter just as much when code is AI-assisted as when it’s not. That post sparked a follow-up question in the comments that’s worth sitting with: With AI speeding things
James Barnes
January 14, 2026
Make Your Engineering Processes Resilient. Not Your Opinions About AI
4 min read Why strong reviews, accountability, and monitoring matter more in an AI-assisted world Artificial intelligence has become the latest fault line in software development. For some teams, it’s an obvious productivity multiplier. For others, it’s viewed with suspicion. A source of low-quality code, unreviewable pull requests, and latent production risk. One concern we hear frequently goes
James Barnes
January 8, 2026
How To
Core Web Vitals Explained: What They Are, Why They Matter, and How to Improve Them
4 min read Calling all developers and website owners! Do you know what Google’s Core Web Vitals are? Do you know which elements of your website LCP, FID and CLS relate to? No? Read everything you need to know about them right here, and start ranking better in Google and driving revenue.
James Barnes
July 15, 2021
How To
How to make remote meetings work during lockdown
4 min read Remote meetings can be so difficult, especially with the many screams of “you’re on mute” and lateness from people getting out of their pyjamas. That’s why we thought we’d help you out with some top tips on how to make remote meetings work for you during the lockdown in 2021. From good mental health to time management at home, there’s a formula to effective remote meetings and it’s all inside this blog!
James Barnes
February 25, 2021
short-reads
Why being a socially responsible company is about morals, not profits
3 min read As the world becomes ever more aware of equality in the workplace, environmentally-friendly products and their carbon emissions, are companies making changes because they truly believe in helping to change the world or because they think it will drive profits?
James Barnes
November 10, 2020
short-reads
5 Missed Opportunities – The VC Deals That Got Away!
3 min read Looking for a VC opportunity? Find the top five VC opportunities that went by when they shouldn’t have and how to spot the next big venture!
James Barnes
June 10, 2016
short-reads
5 Inspirational Ali Quotes for Startup Founders & Entrepreneurs
< 1 min read We have chosen our five favourite inspirational Muhammad Ali quotes for startup founders and entrepreneurs.
James Barnes
June 4, 2016
Blog
5 Inspirational Quotes on Learning for Startup Founders & Entrepreneurs
2 min read If you’re thinking of starting your own company, then read our top inspirational quotes from successful people in business and entrepreneurs.
James Barnes
May 26, 2016
Product & Updates
StatusCake Server Monitoring – Early Invite
< 1 min read You requested a server monitoring feature and we listened to you. On this page we announce the new feature and ask for your feedback on it.
James Barnes
May 23, 2016
short-reads
5 Must-Read VC Blogs
3 min read Want some new inspirational reads? Find out what the 5 must-read VC blogs are so you can get the VC funding you’re looking for!
James Barnes
May 23, 2016
short-reads
What Do Pingdom Have Against Free Customers?
2 min read We’ve been asking ourselves what Pingdom have against free customers so read all about what conclusion we drew here!
James Barnes
May 19, 2016
short-reads
5 Must Have Start-Up Tools
3 min read In this blog we cover five must-have tools for startups for successful customer success, marketing and sales!
James Barnes
May 13, 2016
short-reads
London SaaS Meet-Up April 2016
< 1 min read Read about StatusCake’s appearance at the April 2016 London SaaS Meet-up. Speakers include CEOs of Go Squared, Pusher and Signal Media.
James Barnes
April 19, 2016
The Magic Number of SaaS – Calculating Your Target MRR
2 min read 42 may be “The Almighty Answer to the Meaning of Life, the Universe, and Everything”; and according to De La Soul 3 may be the “Magic Number”; but when it comes to SaaS KPIs there’s only one number you need to keep at the front of your mind – 78. 78 is the magic number when
James Barnes
April 15, 2016
short-reads
Do You Really Need a Meeting? Thinking on Your Feet!
2 min read Meetings should be focused on two or three points only. They should be no longer than 20 minutes. Any longer than this and not only does attention start to wander – phones get picked up and emails start getting replied to – but beyond this point conversations tend to become circular. It becomes a zero sum game.
James Barnes
February 11, 2016
short-reads
Dublin SaaS Meet-up
< 1 min read We will be at the Dublin SaaS meet-up, with talks from other entrepreneurs & leaders in SaaS, we hope to meet & learn from plenty of people.
James Barnes
October 29, 2015
short-reads
Customer Churn –You feel Sick in the Stomach?
4 min read On this page we cover the importance of measuring and monitoring your churn and how it should be considered against other metrics.
James Barnes
October 23, 2015
short-reads
Forget Active. Get Engaged
4 min read Whether you’re a start-up founder or a SaaS CEO, determining KPIs to measure your business’ success isn’t easy, but important to right.
James Barnes
October 21, 2015
short-reads
Why Do Your Customers Choose To Fly With You?
3 min read Your customers have other options when it comes to SaaS providers, so it’s important to understand why they chose you over your competitors.
James Barnes
October 19, 2015
short-reads
SaaS-Berg Ahead – 3 Tips on What to Do When Growth Stops
4 min read Whether you’re a SaaS start-up that’s had VC investment or bootstrapped by its founders you’ll always have those ups-and-downs; particularly in the early days. But whether it takes you 6 months, 2 years, 5 years or however long to reach that Eureka moment where everything takes off you’ll still hit a point where growth which
James Barnes
October 13, 2015